Customer Conditions

  • Account Responsibility


    • You are responsible for maintaining accurate account information.

    • You may not share your login credentials with others.

    • You must notify us immediately of unauthorized access or account misuse.



    2. Service Use


    • Our platform is intended for business use only.

    • You agree to use all tools and services ethically and within legal boundaries.

    • You must not use our services to spam, mislead, or violate any third-party rights.



    3. Payments & Renewals


    • You will be billed in advance on a monthly or annual basis, depending on your plan.

    • All fees are in Canadian Dollars (CAD).

    • Late or failed payments may result in suspension of access.



    4. Trial Terms


    • Your free 14-day trial begins immediately after signup.

    • No payment will be charged during the trial.

    • If you do not cancel before the trial ends, your paid subscription will start automatically.



    5. Cancellations


    • You can cancel anytime from your dashboard.

    • There are no contracts or cancellation fees.

    • Cancellations will take effect at the end of your current billing cycle.



    6. Refunds


    • All sales are final.

    • We do not issue refunds for partial months, unused time, or plan downgrades.

    • Exceptions may be made for technical failures caused by us.


  • Plan Usage Limits


    • Features available depend on the selected plan (Starter, Elevate, Visionary).

    • You may not attempt to access tools outside your plan tier.

    • Abuse of features may lead to account suspension.



    8. Support & Communication


    • You agree to receive service emails, updates, and onboarding communications.

    • Support is available via email Monday–Friday during business hours.



    9. Fair Use Policy


    • We reserve the right to limit or restrict services if system abuse, excessive usage, or fraudulent activity is detected.

    • We may remove content or suspend accounts at our discretion.



    10. Termination


    • We may suspend or cancel your access if you violate these conditions.

    • We reserve the right to deny service to anyone for any reason.



    11. Privacy


    • We respect your privacy and handle your data in accordance with our

    • Privacy Policy

    • .

    • Your personal data will not be sold or shared without consent.



    12. Changes to Conditions


    • These conditions may be updated as needed.

    • You will be notified of major changes via email or platform notice.

    • Continued use of the service implies acceptance of any updates.


Contact Us

If you have questions or concerns about these conditions, please contact us at:

Visionary Studios

647-504-0916

📧

[email protected]

Don't worry, we can help!